Senior Manager – Cybersecurity Support Services - Any US Raytheon Facility

Date Posted:

2025-02-04

Country:

United States of America

Location:

MA133: Tewksbury, Ma Bldg 3 Concord 50 Apple Hill Drive Concord - Building 3, Tewksbury, MA, 01876 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Global Security Services (GSS) Cybersecurity organization is seeking a highly skilled and experienced Senior Manager to lead and oversee a team of Cybersecurity professionals responsible for managing support services for cybersecurity tools, compliance standards, and processes. This is a critical role in ensuring the effective and efficient operation of cybersecurity technologies and services while ensuring alignment with regulatory compliance requirements and industry standards. This leader is accountable for meeting service delivery goals, driving operational efficiency, and fostering a compliance focused support strategy targeting business execution.

This position is 100% onsite and can be located at any major United States Raytheon business site (Andover, MA, Tewksbury MA, Woburn, MA, Marlborough, MA, Tucson, AZ, Huntsville AL, El Segundo, CA, McKinney, TX, etc.).

What You Will Do

• Lead and mentor a team of cybersecurity professionals, ensuring that performance, productivity, and collaboration meet the organization's objectives.
• Oversee the delivery and maintenance of support services for a range of cybersecurity tools, compliance standards and processes ensuring they are optimized and aligned with business needs.
• Provide leadership in responding to cybersecurity incidents, ensuring timely resolution, and post-incident reviews to prevent future occurrences.
• Identify, recommend, and drive improvements to existing processes, ensuring the team’s operations are effective and efficient in meeting organizational goals.
• Collaborate with internal and external stakeholders to ensure cybersecurity policies and support services align with business needs and regulatory obligations.
• Establish and deliver department communication strategy.
• Lead the business intelligence and data analytics service delivery and execution.
• This position involves business travel on a regular basis.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years’ experience.
• Relevant Experience Considered in any combination:
  • Cybersecurity, systems security or hardening.
  • Information Technology.
  • Experience working with and/or supporting computer technologies (such as: databases, operating systems, computer network hardware, software programs, hardware troubleshooting or electronics).
  • Physical security/security, policework/criminal justice, investigations, or Border Patrol.
  • Project or program management, office management, senior administration, or account management.
  • Service Management Frameworks.
  • Service Delivery Processes.
  • Process Improvement and Automation.
• Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Proven experience in managing a team and driving operational excellence in a fast-paced, high-stakes environment
• Strong understanding of cybersecurity tools, frameworks, and compliance standards (NIST, ISO 27001, PCI-DSS, GDPR, etc.)
• Experience with Risk Management Framework (RMF), National Industrial Security Operating Manual (NISPOM), Joint SAP Implementation Guide (JSIG), Defense Counterintelligence Security Agency Assessment and Authorization Process Manual (DAAPM), and other related DoD Manuals
• Experience with ITIL, incident response processes, and vendor management
• Certification in ITIL (Foundation or higher) or other service management methodologies
• Strong knowledge of service management frameworks (e.g., ITIL, ServiceNow, etc.) and experience in applying them to improve service delivery processes.
• Exceptional communication and interpersonal skills, with the ability to engage with technical and non-technical stakeholders effectively
• Strong problem-solving skills with a proactive approach to risk mitigation and issue resolution.
• Experience in driving process improvements and change initiatives.
• Experience in customer-facing roles or in environments with external client relationships
• Ability to work well under pressure in a dynamic environment, with demanding deadlines while ensuring internal/external customer needs are met
• Experience working within a matrixed atmosphere with geographically dispersed teams

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
• Not Relocation Eligible – Relocation assistance not available

Please consider the following role type definition as you apply for this role:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

We are RTX

#LI-Onsite

The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms