To provide safety and security for our youth, staff, and campus property in accordance with our mission and values of Covenant House New Orleans (CHNO
Monitor entry into Care Center, conduct bag checks and use a metal detection wand to scan all persons entering the facility.
Perform exterior security rounds at beginning and end of each.
Investigate and report suspicious activity.
Monitor and secure the front courtyard, ensuring that the courtyard is safe for residents, staff, and approved visitors.
Conduct nightly check of windows, doors, and gates to ensure property is secure.
Work with staff team to deescalate potentially aggressive behavior with youth.
If necessary, reasonably detain persons suspected of unlawful activity until law enforcement arrives.
Monitor surveillance cameras.
Escort dismissed staff, discharged residents, trespassers and other unwelcome persons off the premises.
Initiate and maintain positive, professional, and mentoring relationships with youth and staff in accordance with the Covenant House Mission, Principles, and Core Values.
Promote a peaceful, healing environment by utilizing the principles and practices of trauma-informed care and positive youth development in all aspects of work and youth engagement, including crisis prevention, intervention, and de-escalation.
Ensure that Covenant House New Orleans (CHNO) is a welcoming, safe, and secure “homelike” environment for all trafficking victims/survivors receiving services.
Take a proactive stance and advocacy to ensure that youth are treated appropriately by other youth, staff, and guests to the agency.
Attend all trainings and commit to continuous professional development and integration of training and tools into individualized tasks and responsibilities.
Perform other job-related duties as requested.
Qualifications
EDUCATION, KNOWLEDGE, SKILLS & EXPERIENCE:
High School diploma.
Security Guard training certification preferred.
Excellent observational skills and attention to detail.
Ability to quickly learn the layout of the property and its buildings.
Ability to remain calm in high-pressure situations.
Prior experience working with youth who have experienced homelessness, trauma, or other emotional and behavioral challenges, using a trauma-informed approach is a plus.
Ability to establish and maintain effective positive relationships with youth, staff, management and outside contacts.
Excellent oral and written communication skills; ability to communicate effectively with all levels of staff.
Ability to organize effectively; to adapt to changing conditions; to exercise sound judgment in crisis situations; to supervise youth and maintain order; to exercise authority in an appropriate manner.