Information Systems Technician

Information Systems Technician - Stony Brook CPMP Information Technology

Location: East Setauket, NY

Schedule: Full-time

Days/Hours: Monday - Friday, 8:00am - 4:30pm

Salary Range: $54,071 - $68,590 (pay will be determined based on experience, preferred qualifications, and education)

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee. 

The above salary range (or hiring range) represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting

SUMMARY: This position requires the incumbent to provide technical support to the Practices.  This position is essential to ensure efficient operation of the office. The Information Systems Technician will diagnose and troubleshoot IT related issues.

Job Duties & Essential Functions:

• Assess client’s technical requirements for projects and go-live events.
• Diagnose issues with OS, security configurations, and hardware configurations.
• Work with fellow technicians, help desk personnel, and end users as needed to resolve issues and tasks assigned.
• Participate in IT projects and provide knowledge transfer and status updates to team and management.
• Provide updates to management and technical guidance and documentation to coworkers.
• Provide insight and testing on new hardware and software that the organization may use in the future.
• Travel required.
• Other duties as assigned.

Required Qualifications:

• Associate’s Degree in computer related field. In lieu of degree, three (3) to five (5) years of experience in IT support.
• One (1) year experience in a healthcare IT environment.
• Excellent verbal and written communication skills.
• Detail oriented and strong analytical and organizational skills.
• Must have excellent communication skills.

Preferred Qualifications:

• Bachelor’s degree in computer related field.
• Project Management experience.
• Advanced IT certification such as MCITP, MCSA or MCSE.
• One (1) to three (3) years Apple iOS and Window OS experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers. Any additional physical demands will be outlined and provided by management.

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP. 

StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits.  SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.    

Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes.  Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY.  The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board. 

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.  Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.