Cybersecurity Analyst

This role is a Tier 2 Analyst and requires experience in threat response. Duties and responsibilities include:

· Formalize and deliver security product tuning requests to improve detection capabilities and overall efficiency.

· Develop and maintain incident response use incidents, knowledge base articles, and other relevant documentation.

· Coordinate basic forensics activities as needed.

· Conduct after action reviews on high impact and otherwise noteworthy incidents to identify process and human capital improvements.

· Aid in onboarding and mentoring new team members.

· Drive and Implement continuous improvement, open communication, and sharing of knowledge.

· Assist with creation, review, and upkeep of internal documentation.

· Facilitate reasonable out-of-hours communications such as company email and occasional SOC operations related phone calls to resolve escalated issues.

· Actively influence team collaboration, cross-training, and documentation.

· Act as a primary subject matter expert for one or more security products.

· Act as initial escalation point for complicated or sensitive work.

· Identify and resolve opportunities to automate repetitive tasks.

· Proactively propose improvements for how to reduce risk and potential future incidents.

· Maintain high-level of expertise with products in use and the ability to quickly familiarize with related technologies.

What it takes to be successful:

· Bachelor’s degree in related field and/or equivalent work experience

· Certified in one or more "intermediate level" security certifications+

· 3 years’ experience performing similar duties.

· Ability to work in an operational/shift-based environment with flexible working hours to include evenings and weekends.

· Demonstrated experience with the security industry including an understanding of best practices, risk mitigation, and compliance frameworks.

· Able to function effectively in high stakes and high stress situations.

· Legally capable of working in the US or EU or APAC regions as designated.

· Passionate about cybersecurity and self-driven to continue to learn/develop relevant skillsets as well as maintain industry specific certifications.

· Ability to quickly find answers to questions referencing manuals and/or Internet resources.

· Fluent in English in both writing and speech (i.e. writing, reading, speaking, and understanding) possessing the ability to effectively communicate complex security concepts with end customers.