Global Hospitality and Security Specialist

New World. New Problems. New Solutions.

Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients’ people, property and assets.

Position: Global Hospitality and Security Specialist

Location: Pittsburgh, Pennsylvania (on-site)



Benefits:

• Full-time, exempt salaried with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching)


• Training & Education Assistance


• Paid Holidays and Paid Time Off (PTO)

Overview: We are seeking an experienced security operations and hospitality specialist with a background in global travel.  The successful applicant will excel in meticulous planning, attention to detail, and possess a deep understanding of various cultures and travel destinations. The ideal candidate seeks new challenges, remains unflappable, and stands steadfast in their unwavering commitment to meeting deadlines. The candidate is willing to go above and beyond to meet the needs and expectations of our discerning clientele. This individual will be responsible for coordinating and executing travel experiences, ensuring that every detail is perfectly orchestrated from start to finish, monitoring travelers and providing guidance during emergency situations.

Essential Job Function and Responsibilities:

• Itinerary Planning: Create meticulously detailed travel itineraries, including accommodation, transportation, dining, activities, and special arrangements. Tailor itineraries to meet the unique preferences and desires of our clients.


• Travel Monitoring: Provide real time monitoring of global travelers to ensure safety, assess security risks, and provide guidance during emergency situations.


• Vendor Coordination: Collaborate with a network of luxury hotels, airlines, tour operators, and local service providers to secure the best accommodations, transportation, and experiences. Negotiate contracts and manage vendor relationships.


• Cultural Expertise: Demonstrate in-depth knowledge of global travel destinations and cultures. Understand the cultural nuances, traditions, and expectations of each destination to provide a seamless and enriching experience for clients.


• Personalization: Work closely with clients to understand their individual needs, preferences, and special requests. Customize each travel experience to ensure it exceeds their expectations.


• Budget Management: Develop and manage travel budgets, ensuring that expenses align with clients' financial expectations. As necessary seek cost-effective solutions without compromising on quality.


• Problem Solving: Be prepared to handle unexpected challenges that may arise during travel and quickly find creative solutions to ensure a smooth and enjoyable experience for clients.


• Quality Assurance: Maintain a high level of service quality and ensure that every aspect of the travel experience meets or exceeds the luxury standard.


• 24/7 Availability: Be available to clients during their travels to address any concerns or emergencies, regardless of time zones.


• Stay Informed: Keep up to date with the latest luxury travel trends, destinations, and experiences to offer clients the most current and exciting options.


• Client Relationships: Build strong, long-lasting relationships with clients, ensuring their loyalty and trust in your expertise.

Qualifications:

• Previous experience in global travel security is preferred.


• Exceptional organizational skills and meticulous attention to detail.


• Ability to rapidly master new technological platforms, systems, and tools.


• Extensive knowledge of global travel destinations and cultures.


• Exceptional problem-solving abilities and adaptability.


• Strong communication and interpersonal skills.


• A willingness to work irregular hours and provide 24/7 client support when necessary.


• A passion for travel and a commitment to delivering unforgettable experiences.


• Ability to work independently and as part of a team.


• Bachelor’s Degree

If you are a detail-oriented, culturally knowledgeable, and passionate travel planner with a track record of creating extraordinary luxury travel experiences, we invite you to apply for this exciting opportunity to be part of our team. Your dedication and expertise will help our clients explore the world in unparalleled style and comfort.

 

What’s in it for you? Why work for Edgeworth:

We are growing! We want all candidates and employees to share in our excitement for the constant improvements we’re making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we’re continually improving. Together, with a shared focus on our goals, we’re building a successful, dynamic company where everyone can thrive.

We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work.

We look forward to the possibility of you joining our team.

Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday.

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce.

Edgeworth Security utilizes e-Verify to check employment authorization.

Compensation is targeted at $62,000 annually based on experience and certifications.