Job Description
The City of Chesapeake is seeking a customer-focused Chief Information Officer who will develop an IT strategic plan, continue modernizing the City’s IT systems, and oversee the Chesapeake Connects fiber project. The City desires a CIO that can move the department into a more strategic business model to support the priorities of the City and improve service delivery to internal and external customers. The position is responsible for leading staff, establishing goals, objectives, policy and procedures, planning information system infrastructure and architecture, designing operating processes, managing system operations, evaluating system performance, negotiating for improved system capabilities, and coordinating or reporting on activities to senior management and elected or appointed officials. This position researches and formulates long-range goals for the organization and develops policy and position papers and works on a variety of issues with the chief administrative officer and senior staff. The position also includes presenting to various audiences, including elected officials. The CIO reports directly to the Deputy City Manager for Internal Services and serves as the key advisor to the City Manager on IT issues. The CIO serves as a member of the City Manager’s Strategy and Governance Team. This committee meets with the City Manager and advises the City Manager on organization-wide issues and strategies. This role is for a strategic leader who can put on an organization-wide hat and be a key partner in achieving the City’s strategic outcomes.
Required Qualifications
Minimum requirements include any combination of education and experience equivalent to a bachelor’s degree in computer science, information technology, management information systems, business administration, or a closely related field. A minimum of six years of full-time equivalent experience with responsibilities in the management and support of information systems and technology is also required.
Preferred Qualifications
Preferred qualifications include leadership of an IT staff team, demonstrated experience with improving customer service, upgrading key systems, addressing cybersecurity in a complex environment with multiple lines of business, supporting a digital workforce, and developing a culture of service and partnership with departments. Local government IT experience is preferred but not required.
Work Schedule
Generally, 8a – 5p.