Chief Information Officer

Position Details

• Schedule: Full-time (40 hours/week)
• Location: Northeast Minneapolis (CityView)
• Salary Range: Starting range $300,000-$350,000 (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

• Health Coverage: Medical, Dental & Vision Insurance 
• Retirement: 401(K) with Company Match, Profit Sharing
• Time Off: Generous PTO, Holiday Pay, Floating Holiday
• Disability Coverage: Short & Long-Term Disability
• Family Support: Two Weeks Paid Parental Leave
• Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals

Key Responsibilities

Strategy Implementation

• Develop and implement an IT infrastructure that allows MNGI to reach strategic goals and company-wide initiatives, utilizing technology, automation and systems to create efficiencies that support company goals. 
• Create an IT plan that compliments the overall strategic plan. This includes overseeing the deployment of critical systems such as Electronic Health Records (EHR), telemedicine platforms, and patient scheduling solutions, as well as ensuring that all IT operations comply with healthcare regulations such as HIPAA and HITECH.
• Act as a key liaison between IT, clinical teams, and senior leadership. Ensure that technology solutions are developed in partnership with healthcare providers to enhance patient outcomes and clinical workflows.
• Effectively communicate the impact of technology initiatives on patient care and business operations to the board and executive leadership. Translate complex technical information into strategic insights that support MNGI’s goals.

Management of Resources

• Lead efforts to integrate technology solutions that enhance both clinical workflows and patient engagement, including the adoption of advanced EHR systems, telemedicine, patient scheduling systems, and data analytics.
• Lead and mentor the IT team, fostering a collaborative and innovative culture. Attract and retain top healthcare IT talent and ensure continuous staff development through training and certification.
• Define IT performance metrics based on the organization’s overall objectives; control performance objectives and IT budget. 
• Identify redundancies in current systems and develop initiatives that streamline technology and provide standardization while managing expenses. 
• Manage relationships with external IT vendors, particularly those specializing in healthcare technology. Evaluate and implement third-party systems that align with MNGI’s healthcare objectives. Maximize the effectiveness of vendor relationships by assuring value and negotiating overall cost savings.
• Research and implement new IT solutions and technologies based on the organizations needs. 
• Participate in organizational policy development as a member of the senior management team.  Develop and lead policy development as it relates to Electronic Health Records (EHR) and other information management and technology-driven health care innovations. 
• Represent the organization from a technology perspective to partners, coalitions, government and community organizations and technology trade groups; play a vocal and visible role.  
• Works with physician leadership and professional management staff to create and maintain a work environment with high morale and productivity.
• Conducts regular meetings with staff to provide coaching, supervision and communication.

Quality and Compliance

• Ensure all IT systems comply with healthcare regulations, including HIPAA, HITECH, and other relevant standards. Implement robust cybersecurity measures to protect patient data and ensure the integrity of healthcare systems. Maintains education and knowledge and is well-versed in IT security to understand the omnipresent risks of cyber attacks and breaches of patient data.
• Oversee the execution of IT projects that impact clinical and administrative functions, ensuring projects are completed on time, within scope, and aligned with MNGI’s goals. This includes overseeing patient-focused initiatives like the self-scheduling project and telehealth services.
• Provide regular updates and reports to the CEO, senior management and board of directors related to compliance activities and potential risks. 
• Foster a success-oriented, accountable environment within the company.

Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience: 

• Bachelor’s degree in Information Technology, Healthcare Administration or related field. 
• 10 years of IT leadership experience, including at least 5 years in a healthcare environment. 

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• A strategic vision of the national and international health care delivery marketplace.
• Demonstrated skills as an effective developer of solutions to business challenges.

Required Skills

• Statistics
• Deep understanding of healthcare technology infrastructure, data security, and emerging trends in healthcare technology.

Key Abilities

• Conceptualize effectively in unstructured, dynamic and multidisciplinary environments requiring analysis, foresight, intuition and mature judgment.
• Apply knowledge from a variety of management and healthcare disciplines to find solutions to unusual or unprecedented problems.
• Communicate effectively verbally and in writing including ease with public speaking
• Communicate effectively with internal and external customers at all levels

Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment: The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily. 

This job description reflects management’s assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI’s Culture of Caring

We are caring people, caring for people - working with Compassion, Teamwork, and Integrity

• Compassion: being empathetic and considerate of the needs of our patients and caregivers
• Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.
• Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.